How do I order products online?
Use the “Add to cart” button (on the product page) once you are happy with the item(s). Once the item(s) is in your basket: Click on the “Checkout” link in the upper right corner. Fill in all your necessary contact and delivery details. Select your payment method, and if “Credit Card” is selected you will now be forwarded to a secure page where you may safely and securely submit your card details. Alternatively if you elect to pay via other methods such as Bank Transfer, simply follow the instructions. Once your details have been submitted, you will return to the website and the order will be processed. You will receive a confirmation email of the order and will be notified once your package is on its way.
How can I change the delivery or billing address?
Please make contact with our Customer Service team via whatsapp or email and we will update it for you.
Do you ship internationally
What forms of payments are acceptable?
We accept EFTS, Direct Deposits and Card payments. All major cards within SA, including Visa and Mastercard, are accepted.
How long does delivery take?
Delivery time depends on where you are located but is generally 2 to 3 days. You will be notified via email (along with tracking details) once your order is shipped.
Can I come and collect my order?
How much do you charge for shipping?
We charge a flat rate shipping fee of R75.00
How soon can I expect a response from your customer service department after I submit an inquiry?
We try to respond as quickly and instantly as possible. Depending on the mode of contact, you can expect a response within 4 hours during business hours.
ANY QUESTIONS NOT ANSWERED?
If there is anything else you would like to know please make contact with our Support Team and we will gladly assist you.